[IUG] ERM issues

[said shafik <saidshafik at hotmail dot com>]

One of the good thing about purchasing a product implementation and training services is you can discover on your own what is missing in that product that makes it work better. So far, we have reported to ERM Product Manager via our trainer two issues:
 
1- We consider this as a major setback in the product: The option to attach orders directly to resources. It is strange that other libraries requested this as an enhancement in the past, but developers missed it!
 
2- The order record number on the Record tab displays in red if there is a value in the RACTION field. I don't know if this happening in other products, but in ERM the order record number and status appear in red even if the RACTION field is empty.
 
 
 
 
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Said Shafik Library Systems Manager Drexel University Libraries Philadelphia, PA 19104-2875 Phone: 215.895.1832 Fax: 215.895.2070 http://library.drexel.edu 
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