Re: [IUG] Using Print Templates

[said shafik <saidshafik at hotmail dot com>]

Thanks David,
 
I did find the clues in the iiirunner.exe window. The image of the logo was stored on a network drive that is not available to an imaged circulation station. We had to map the drive until changing the bath in the design mode of the template, then re-import it.
 
One other thing, to add to your furstration one more reason, is when you configure the print template in the Select Printer section, Print Service box, it asks for a user name, that user name must be the user name of the person who designed the templates! I tried to put my initials, which has all III functions, but it didn't work, so I had to ask for that person's initials and when I put it, it worked! 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
Said Shafik Library Systems Manager Drexel University Libraries Philadelphia, PA 19104-2875 Phone: 215.895.1832 Fax: 215.895.2070 http://library.drexel.edu 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

> Date: Thu, 10 Jul 2008 09:34:29 -0600> From: DBritt at ald dot lib dot co dot us> To: innopac at innopacusers dot org> Subject: Re: [IUG] Using Print Templates> > When you encounter the error message, are there any clues in the> iiirunner.exe window? We encounter that "rendered but could not be> printed" message when the template can't make sense of something that is> trying to print. There is typically a visible error message in the> iiirunner.exe window that gives us a clue as to why the print job> failed.> > We also encountered initial frustrations due to the name of the local> printer that the template printer was configured for. In our case, a> few of our workstations were sending the print job to a local printer,> where the printer name contained "&" which caused the printing to fail.> This was only occurring at PC's where the local printer had that> character in the printer name. As soon as we renamed the local> printer, the printing was successful.> > Good luck!> > David> > David Britt> III Coordinator> Arapahoe Library District> 303-792-8983> dbritt at ald dot lib dot co dot us> > > -----Original Message-----> From: innopac-bounces at innopacusers dot org> [mailto:innopac-bounces at innopacusers dot org] On Behalf Of said shafik> Sent: Thursday, July 10, 2008 9:10 AM> To: IUG List> Subject: [IUG] Using Print Templates> > Has any library faced this situation:> > We can not use Circulation hold slips print template on computers other> than the once we used to design the templates on. The Circulation> supervisor has designed some templates on her staff computer in her> office and re-export them to the system. When try to use any other> computer outside of her office, system gives this message:> The document was rendered but it could not be printed.> I did the same on my office computer, to face same issue!> > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Said Shafik Library Systems Manager Drexel University Libraries> Philadelphia, PA 19104-2875 Phone: 215.895.1832 Fax: 215.895.2070> http://library.drexel.edu > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~> _________________________________________________________________> Use video conversation to talk face-to-face with Windows Live Messenger.> http://www.windowslive.com/messenger/connect_your_way.html?ocid=TXT_TAGL> M_WL_Refresh_messenger_video_072008> > --- StripMime Report -- processed MIME parts ---> multipart/alternative> text/plain (text body -- kept)> text/html> ---> --> This message was distributed through the Innovative Users Group INNOPAC> list> Public replies: INNOPAC at innopacusers dot org> Update your subscription options:> http://innopacusers.org/mailman/listinfo/innopac> > --> This message was distributed through the Innovative Users Group INNOPAC list> Public replies: INNOPAC at innopacusers dot org> Update your subscription options: http://innopacusers.org/mailman/listinfo/innopac
_________________________________________________________________
Use video conversation to talk face-to-face with Windows Live Messenger.
http://www.windowslive.com/messenger/connect_your_way.html?ocid=TXT_TAGLM_WL_Refresh_messenger_video_072008

--- StripMime Report -- processed MIME parts ---
multipart/alternative
  text/plain (text body -- kept)
  text/html
---