Re: [IUG] ILL Problem

[said shafik <saidshafik at hotmail dot com>]

Hi Steve,
 
We still on release 2006 and having same problem. 
 
Patrons receive overdue notices of virtual ILL records dates years back.WE DO NOT USE MILLENNIUM ILL AT ALL FOR YEARS. When looking into recordsstored within ILL module, we find nothing. 
 
We hae asked Help Desk (call number c1066551)
Where records of these notices are stored? 
Can these records be deleted from our system sopatrons do not receive such notices again?
 
We opened that call back in May 8th and waiting for an answer.
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
Said Shafik Library Systems Manager Drexel University Libraries Philadelphia, PA 19104-2875 Phone: 215.895.1832 Fax: 215.895.2070 http://library.drexel.edu 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

> From: SIRVING at mohave dot edu> To: innopac at innopacusers dot org> Date: Tue, 17 Jun 2008 10:51:31 -0700> Subject: [IUG] ILL Problem> > I have an ILL record that was returned a long time ago but it is still showing up on the patrons record. When we type in the barcode to check it in, Millennium checks the item in but then when you go back to the patrons record it is still checked out. I've tried editing the record in cataloging but the changes are not saved (no message why such as the record is in use or the like, just the message "the record could not be updated") and with that I am stuck on what to do next.> > We are on release 2007 1.0> > Any suggestions?> > Thank you,> > Steve> > Steve Irving, MLIS> Systems/Campus Librarian> Mohave Community College> 1971 Jagerson Avenue> Kingman, AZ 86409> > Tel: 928.692.3008> Fax: 928.757.0871> Toll Free: 1.866.664.2832 X1208> sirving at mohave dot edu<mailto:sirving at mohave dot edu>> www.mohave.edu/library<http://www.mohave.edu/library>> > "We map futures and fulfill dreams."> > "A library book...is not, then, an article of mere consumption but fairly of capital, and often in the case of professional men, setting out in life, is their only capital."> - Thomas Jefferson (1743-1826)> P Think before you print! Please consider the environment before printing this email.> > > > --- StripMime Report -- processed MIME parts ---> multipart/alternative> text/plain (text body -- kept)> text/html> ---> --> This message was distributed through the Innovative Users Group INNOPAC list> Public replies: INNOPAC at innopacusers dot org> Update your subscription options: http://innopacusers.org/mailman/listinfo/innopac
_________________________________________________________________
Need to know now? Get instant answers with Windows Live Messenger.
http://www.windowslive.com/messenger/connect_your_way.html?ocid=TXT_TAGLM_WL_Refresh_messenger_062008

--- StripMime Report -- processed MIME parts ---
multipart/alternative
  text/plain (text body -- kept)
  text/html
---