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Thanks for sharing this, Corey! We would like to enable courtesy
notices, but we want to allow patrons to opt-in for this service and as
far as I know, that is not an option - it's either all on or all off.
It would be an interesting study, though.

Jamen McGranahan
Library Automation Specialist
Nashville Public Library


-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Seeman, Corey
Sent: Thursday, December 27, 2007 8:06 AM
To: IUG INNOPAC List
Cc: Seeman, Corey
Subject: [IUG] Article from New York Times on Overdue Fines and
CreditRatings

This is an interesting article that ran in the New York Time yesterday
morning:

http://tinyurl.com/229mk6 <http://tinyurl.com/229mk6>

New York Region
Late Library Books Can Take Toll on Credit Scores By ANNE BARNARD and JO
CRAVEN McGINTY
Published: December 26, 2007
The Queens Library system often flexes its muscles in collecting overdue
books and late fees.

Much of the article revolves around Unique Management - a collection
agency that partners with many Innovative customers. Just some nice
food for thought.

The funny thing is that now that more and more libraries offer courtesy
notices, I wonder if the amounts collected will go down. That would be
interesting for libraries that have these notices implemented to see if
it has had an impact on dues collected.

Best for the holidays.

Corey





Corey Seeman
Director
Kresge Business Administration Library
Ross School of Business
The University of Michigan
cseeman at umich dot edu
(734) 764-9969
(734) 717-9734 (cell)
(734) 764-3839 (fax)

Kresge Library Home Page: http://www.bus.umich.edu/kresgelibrary/
<http://www.bus.umich.edu/kresgelibrary/>
My home page: http://www-personal.umich.edu/~cseeman/index.html
<http://www-personal.umich.edu/~cseeman/index.html>




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