Re: [IUG] WebPAC Pro + IE7 + Advanced Search = Error

["Margaret Peloquin" <peloquin at austincc dot edu>]

Alison, I am using IE7 and am not experiencing what you describe. The 
results seem just fine to me. --margaret


"Pruntel,Alison" <Alison dot Pruntel at fauquiercounty dot gov> said:

> Hi all,
> 
>  
> 
> I have a call into III, but am wondering if anyone else experienced an
> issue with Advanced Search/IE7 after an upgrade to WebPAC Pro.
> 
>  
> 
> WebPAC Pro was installed on our system last night. Everything seems to
> be working well with the exception of our Advanced Search
> (http://innopac.fauquiercounty.gov/search/X) and IE7. If you try and do
> a search (cats and dogs, etc.) you either get a horrible Windows
> Internet Explorer error (IE cannot open the site
> http://innopac.fauquiercounty.gov <http://innopac.fauquiercounty.gov/>
> <search string>... operation aborted) or sometimes just "No Entries
> Found," when we definitely have materials that meet the search criteria.
> I've noticed that in some cases/on some PCs (again w/Windows XP and IE
> 7), the Advanced Search works just fine on our staging port
> (http://innopac.fauquiercounty.gov:2082/search/X), even though there
> doesn't seem to be any difference with the page or the web options. The
> person sitting next to me, however, doesn't have any problems on staging
> or live, and as best as we can tell, her IE 7 settings are the same as
> mine.
> 
>  
> 
> We are using the 2006 classic example sets. The first III person I spoke
> to thinks I'll end up having to use the srchhelp_x from the WebPAC Pro
> example set (even though I didn't see this as a requirement for WPP
> upgrade), but for now they want to see what the differences could be
> w/staging and live.
> 
>  
> 
> If any of you have any ideas or suggestions, please pass along.
> Otherwise, we're pleased with RightResults/relevancy ranking that WPP
> provides.
> 
>  
> 
> Regards,
> 
>  
> 
> Alison
> 
>  
> 
> Alison Pruntel 
> Electronic Resources Librarian 
> Fauquier County Public Library 
> 11 Winchester Street 
> Warrenton, VA 20186 
> 540-349-2770 (voice) 
> 540-349-3278 (fax) 
> http://library.fauquiercounty.gov 
> http://fcpleresources.blogspot.com/ 
> 
>  
> 
> 
> 
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-- 
=== Margaret Peloquin, Head Librarian Eastview  ===
=== Austin Community College, Austin, Texas     ===
=== (512)223-5117  Fax: (512)223-5111           ===
=== http://library.austincc.edu                 ===