Issue of overdue notices and closed days

["Colin Rennie" <cr22 at soas dot ac dot uk>]

Dear Colleagues,

I would like to query the relationship between closed days and the 
issue of notices.

During the Christmas break we decided to make 23 Dec to 3 Jan 
closed days.
When we printed our overdue notices after the Christmas break we 
were puzzled at the quantity - about 300 bills were printed.
It seems that the time schedule to issue notices found in "Loan 
Rules" did not take into account our closed days schedule.

I would have thought that the calculation to send overdue notices 
would have been suspended during the closed days period, but 
instead books due back on the 22 Dec had already incurred a bill 
by 4 Jan even though we closed during that period of time.

Has anyone experienced similar? Surely closed days should not 
be counted when the system is calculating when to send out 
notices.

Just to add a bit of spice we had an unexpected power failure for a 
couple of days on 21-22 Dec and I know this may have called 
some instability to the system and might be the cause of our 
problem, but I dont want to make the helpdesk's life that easy! Any 
thoughts anyone?

Many thanks
Colin


Colin Rennie
Systems Librarian
School of Oriental and African Studies
Thornhaugh Street
London
WC1H 0XG

020 7898 4191
cr22 at soas dot ac dot uk