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Carol and Elizabeth --
I think some of these ideas would be great to have an enhancements. It
will be very interesting to see how these new features of holds will
work, but as at Netflix devotee, I agree that it would be great to see
that kind of functionality move over to library systems.
Conceptually, this is an interesting question because we think of holds
only as as bib level and item level. With the ability to freeze a
request, the intent is that a patron will be able to go on summer
vacation without the risk of missing the 6th Harry Potter book when
their hold becomes activated. Thinking of using this in a different
fashion might work well for libraries and patrons might really enjoy
this. They can search the catalog every other month and just collect
titles to read and then unfreeze them as they want. Using this as a
wish-list manager could work (conceptually) and may do the trick. One
of the things that we might need to do is to assess the number of holds
that we allow patrons if this will also be for a wish-list.
The creative use of the system to attain local goals should be our
mission as system librarians. However, the enhancements process should
be used by users to "dream loud" and suggest the system that we really
want to have.
Best -- Corey
P.S. Happy New Year.
Carol Gyger wrote:
Elizabeth,
I was looking through the Release 2005 priliminary enhancement list and
there is some mention of holds.
# It will be possible to display the approximate time before a hold
request will be filled.
# It will be possible to allow patrons to "freeze" a request, allowing
other holds to be filled while it is frozen without losing the patron's
place in line when it is unfrozen.
These two features might help customers do a better job of managing their
holds.
-carol
Carol Gyger
Systems Administrator
Fort Collins Public Library
201 Peterson St.
Fort Collins CO 80524
(970)221-6716
gyger at julip dot fcgov dot com
On Sat, 1 Jan 2005, Elizabeth Thomsen wrote:
On Sat, 1 Jan 2005 12:10:30 -0700 (MST) Carol Gyger wrote:
Yes, we use Preferred Searches but it isn't as straight forward as I would
like for producing a list of titles. For example, if you drill down to a
full bib record level and click the Preferred Searches button, your
original search is saved not the title itself. It would be great if it
saved the title. One can work around this by starting with a title search
for each title you want to add to your list. I think our customers would
like something like Amazon.com's Wish List. You click an item and it adds
it to your wish list.
Sounds like an enhancement idea.
It does sound like an enhancement request, and an interesting one.
Do you see this interacting with holds at all? One of the biggest
problem with holds, in any system that I know, is that our most active
patrons have no means of flow control. They place holds on everything
they want to read, and it's totally random when each hold becomes
available for them. Some weeks they may end up with far too much to read
(or watch or listen to), and some weeks they get nothing. I'd love to
see kind of a list feature that would somehow interact with the holds
process to give people a steady stream of material. Something like the
way the NetFlix queue works would be wonderful.
--
Elizabeth Thomsen, Member Services Manager
NOBLE: North of Boston Library Exchange
Danvers MA 01923
et at noblenet dot org
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Corey Seeman
Asst. Dean for Resource and Systems Management
University of Toledo
corey dot seeman at utoledo dot edu
http://library.utoledo.edu/userhomes/cseeman/
(419) 530-2333
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