RE: Manual access

[John Dillon <JDillon@xxxxxxxxxx>]

Robert et al,

Many thanks for writing in on this topic and responding.
The info. helped us finally fix some of our connections to our local manual.
Problem was the left frame Table of Contents would never load.
We were still often connecting to the csdirect version as an alternative.

We are at Phase2 running many Win98se PC's, mostly using I.E.
For us, the fix was the Java and Microsoft VM settings under Advanced.

thanks again,

John


-----Original Message-----
From: Robert F. Rapp [mailto:rfrapp@xxxxxxxxxx]
Sent: Tuesday, December 16, 2003 2:01 PM
To: innopac@xxxxxxxxxx
Subject: Re: Manual access


Thanks for the help, but it does not work with Mozilla.  Versions prior 
to 1.4 do not have a control panel setting for it, and it will insist on 
using the system default (i.e. the latest) JRE.  So, 1.3.x will work 
fine, but once 1.4.x is on the system it is used instead.

Also, there is something not in the FAQ about IE.  If you install a JRE 
you *must* allow it to be the default plugin in IE so that it is a 
choice in options.  Then, as the FAQ says, disable it.  Else, you will 
constantly get the notice about downloading the virtual machine.

Bob

Tirzah Matzke wrote:

> We are using Netscape 7.1 and ran into the same problem.  But we are 
> on Phase 3.  III says this will not be fixed until Release 2003, 
> maybe.  We did the following to use the Manual and the Web Management 
> Reports in Netscape 7.1.  We went to http://java.sun.com/ for the  JRE 
> programs.
>
> Uninstall all Sun Java components
> Install Java 1.3.0
> Restart
> Install Java 1.3.1_02
> Restart
> Install Java 1.4.1_02
> Restart
> Test
>
> Tirzah
>
> Robert F. Rapp wrote:
>
>> Greetings -
>>
>> I am sure this has come up before, but I am also sure someone here 
>> can help!
>>
>> I have installed Mozilla 1.5 as a browser for staff, and at work all 
>> works fine.  The III manual works great.  We are on Phase 2 yet for 
>> reasons too boring to go into here, so the JRE 1.3.1_02 is 
>> installed.  At home, though, the plugin finder installed 1.4.2_03, 
>> and all I get is an X showing it did not load the manual.
>>
>> Will this be remedied as soon as I upgrade to Phase 3?  Is there 
>> something I can do in the meantime?  Advice?
>> Thanks!
>>
>> Rob
>>
>


-- 
There's nothing on this earth liberals hate more
than radicals straying outside the reservation.
	- Alexander Cockburn

Robert F. Rapp
Systems Operations Librarian
Menomonee Falls Public Library
rfrapp@xxxxxxxxxx


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