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Linda:

We ran into the same problem when printing bindery slips when we
upgraded from phase 3. It used to work just fine in Phase 2.  We were a
beta site. So I opened a call. 

Innovative finally was able to set up a new network printer to print the
bindery slips, but it prints extra page at the end while getting rid of
the .... on the right hand side of the paper.

I purchased a copy of printwizard and that got rid of the ...  So a
combination of methods helped in our case.

Don Zhou
William Mitchell College of Law


-----Original Message-----
From: innopac-admin@xxxxxxxxxx
[mailto:innopac-admin@xxxxxxxxxx] On Behalf Of Linda Pitts
Sent: Friday, October 10, 2003 3:39 PM
To: innopac@xxxxxxxxxx
Subject: Extraneous dots on routing slips and mono labels

Has anyone else had this problem, and if so, have you found a solution?

We are on Release 2002 Phase 3; we have a problem when we print routing
slips and mono labels from Millennium.  On the routing slips, the
location of the routees is either shortened or missing, and a row of
three
dots runs down the right-hand margin of the routing slip.  Monographic
labels also have a row of three dots running down the right-hand margin
of
the pocket label.

This behavior occurs regardless of the type of printer we use to do the
labels and routing slips.  I thought perhaps using the direct text
printing option would fix this problem, but when I switched my local,
non-networked printer to direct text printing, it would not print at
all.
(The printer wakes up from it's sleep state, so I know there's some
communication between the program and the printer, but nothing prints
out.)

Any ideas?

Thanks,
Linda
************************************************************************
*******
                            Linda M. Pitts
                  Head, Serials Receipts, UW Libraries

Serials Receipts Section                e-mail: lmpitts@xxxxxxxxxx
University of Washington Libraries      v-mail: (206)685-3979
Box 352900                              fax:    (206)543-0854
Seattle, WA 98195-2900


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