RE: Due date problem

[Fran Juergensmeyer <fjuergen@xxxxxxxxxx>]

Thanks to everyone who suggested solutions for this!

Just in case anyone else runs into a similar problem, the gentleman I
talked with on the Help Desk said that we couldn't just change the due
date in the item records because there are other things in the system that
would not be changed properly.  However, he suggested outputting the
patron and item barcode numbers from the review file, using a word
processor to add the information needed to turn it into a series of
renewals for Offline Circulation, and uploading and processing the file
that way.  It was a little tricky to get everything set up properly, but a
*lot* easier than renewing each one individually.

If anyone needs details, I'll be happy to share them.

Fran Juergensmeyer
Waukegan (IL) Public Library
fjuergen@xxxxxxxxxx

On Tue, 18 Dec 2001, Laura Bowen wrote:

> My memory is a bit foggy, but I believe we did a similar checkout date
> change years ago.  I believe the helpdesk can turn on access to the due
> date in your rapid update function for a brief amount of time if you
> tell them the circumstances and say when you need to do the change.
> 
> Laura Bowen
> Systems Librarian
> Gettysburg College Library
> 
> > -----Original Message-----
> > From: Fran Juergensmeyer [mailto:fjuergen@xxxxxxxxxx]
> > Sent: Tuesday, December 18, 2001 9:16 AM
> > To: innopac@xxxxxxxxxx
> > Subject: Due date problem
> > 
> > 
> > Hi!  Does anyone know of a way to renew multiple items at one time, or
> > change the due date on multiple items at one time?  Our 
> > bookmobile staff
> > tried to be very careful to make sure that they took the 
> > winter break into
> > account when checking books out to grade-school students, but their
> > calculations were off somewhere.  Now we need to change the 
> > due dates on a
> > whole batch of items before the overdue notices are sent out 
> > and parents
> > get upset.  I think we can make a list of the problem items, 
> > but I can't
> > find any way to run that review file through renewals or to 
> > change the due
> > date once something is checked out.
> > 
> > Thanks in advance for any suggestions!
> >   Fran Juergensmeyer
> >   Waukegan (IL) Public Library
> >   fjuergen@xxxxxxxxxx