Materials Traces – Procedures and Workflow

Schlomit Schwarzer, Coordinator / Presenter
Head of Access and Delivery Services
Otto G. Richter Library, University of Miami
Presented: on Monday 11:00 - through remainder of conference in Yosemite
Description:This poster session will demonstrate how the Otto G. Richter Library of the University of Miami automated the traces workflow using the III system. This change in workflow improved the service given to patrons when materials where not found in the stacks on the first intent. The automation of the trace process streamlined the task, improved customer services, helped in keeping catalog records current, and assisted the collection development librarians who worked on the replacement of materials by alerting them on missing items from the collections, promptly and in an organized manner. Be Innovative Entry
Program Materials:

iug13Poster10.doc