| Presented: | G7 on Monday 4:30-5:30 in Franciscan C & D |
| Presented Also As: | Session O3 on Wednesday 1:30-2:30 in Franciscan C & D |
| Description: | San Jose Libraries are implementing ecommerce payment of fines via credit cards as well as accepting online library card applications. When we began the implementation process it was like a baffling puzzle wrapped in an enigma. Where to start? What comes first? What does "the ability to work with Verisign U.S.'s Payflow Pro API mean"? How can borrower completed applications increase productivity in my library? San Jose Library staff are interested in sharing their experiences with implementing these wonderful, yet somewhat daunting features. |
| Program Materials: |
G7,O3
Online Registration and Fines Payment - Helping Customers Help Themselves - the World of Ecommerce
Jeanne LoFranco, Coordinator / Presenter
Circulation Manager
San Jose Public Library
jeanne.lofranco@sjlibrary.org
Circulation Manager
San Jose Public Library
jeanne.lofranco@sjlibrary.org
Dinah Sanders, Presenter
Product Manager
Innovative Interfaces
dsanders@iii.com
Product Manager
Innovative Interfaces
dsanders@iii.com