IUG 2005 - Program B1

Presented:	B1 on Sunday 1:30-2:30 in Union Square 1
Presented Also As:	Session N9 on Wednesday 10:30-11:30 in Union Square 22
Description:	Get hip to this "Top 40" style smorgasbord of helpful hints and take a virtual tour of the dedicated cast of Technical Support Specialists and System Librarians who make up the Innovative Help Desk.
Program Materials:	http://csdirect.iii.com/ppt/#iug13 (Preliminary presentation materials by Innovative Staff are available on CSDirect, organized by subject. Final versions of presentations will be made available after the conference. Innovative site user name and password required.)